Amazon Tamilnadu Branch Recruitment 2023
Amazon Bulk WFH Jobs in Tamil Nadu Amazon is currently seeking eligible candidates for a range of positions, including customer service international voice process associates and team lead interns.
| Company Name | Amazon |
| Category | Private job |
| Job Type | Permanent/Full-time Jobs ( Work From Home Also ) |
| Total Vacancies | 3958+ Vacancies |
| Name Of The Vacancy | 1. International Voice Process Associate (Remote) Tamil Also |
| Place Of Postings | All over India |
| Application on Starting Date | Already Started |
| Application on Ending Date | 30:07:2023 |
| Apply Mode On | Only On Online Mode |
| Educational Qualification | Degree in Any Stream |
| Selection Process | Interview in Google Meet |
The age limit for this job
Workers can complete tasks on the website using the skills they already have and according to their own schedules.
To complete tasks and collect payment from Requesters, workers need a computing device connected to the Internet and must be at least above there is no age limit for this Job.
Required Skills and Knowledge
Communication Skills
- Exceptional written and verbal communication skills
- Ability to communicate clearly and effectively with all customers
- Excellent documentation skills
- Strong comprehension skills, enabling a clear understanding and articulation of customer issues
- Ability to concentrate and resolve customer issues without distraction
- Proficient composition skills, capable of crafting grammatically correct, concise, and accurate written responses
- Works effectively both independently and in a team environment
Computer Knowledge/Skills
- Proficiency in using desktop computer systems
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer
- Excellent typing skills
- Demonstrated understanding of the Internet, Amazon.com website, and competitor websites
- Ability to navigate websites efficiently
- Proficient knowledge of email applications
- Aptitude for learning using various media
- Ability to adapt successfully to changes in the work environment
Customer Focus
- Excellent customer service skills, maintaining focus on customer issues in a fast-paced setting
- Ability to empathize with and prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Proficient in conflict resolution, negotiation, and de-escalation
- Takes ownership in resolving challenging customer issues and escalates when necessary
- Ability to identify customer needs and provide appropriate solutions
- Consistently maintains regular and reliable attendance, adhering to assigned daily schedules
- Flexibility in working hours, including weekends, holidays, and events
- Willingness to work overtime as required, potentially up to 60 hours per week, especially during the Christmas holiday season
Problem-Solving Skills
- Effective problem-solving skills, including decision-making, time management, and task prioritization
- A logical and rational approach to problem-solving
- Action-oriented and self-disciplined
- Organized and detail-oriented
- Quick and efficient prioritization of work in various departments to meet business needs
- Ability to maintain composure in highly escalated situations
- Successful multitasking in a high-energy environment
- Creative and analytical problem-solving abilities with a passion for excellent customer service
Basic Qualifications
- Minimum qualification of 10+2; any graduate or postgraduate is eligible to apply
- Minimum 6 months of experience in any field
- Rotational shifts
Benefits
- Non-Statutory Allowance (NSA)
- Overtime (OT) compensation
- ZETA benefits
- Internet reimbursement
