Groww Customer Success Work From Home Jobs Groww is a rapidly expanding investment platform in India. Our ultimate goal is to establish ourselves as a reliable financial companion for 100 million Indians, offering essential investment and banking products.
|Name Of The Vacancy
|Place Of Postings
|All over India
|Application on Starting Date
|Application on Ending Date
|Apply Mode On
|Only On Online Mode
|Degree in Any Stream
|there is no age limit for this job anyone can join his job
|Age Limit For this Job
|there is no age limit for this job any one can join his job
Expectations from successful candidates include:
- Willingness to learn about the company’s products and their capabilities.
- Ability to handle a high volume of inbound customer queries.
- Technical aptitude and the ability to explain complex concepts in simple terms.
- Empathy towards customers and a strong customer-centric approach.
- Knowledge of additional regional languages is advantageous if the company operates within the country.
- Provide technical support and on-the-spot training to customers using the company’s product, addressing inbound queries.
- Ensure customer satisfaction and product understanding by educating customers about functional capabilities and potential upgrades.
- Assist in the development and enhancement of the product by gathering feedback to identify recurring issues and collaborating with the product manager to address them.
- Uphold excellent service standards, going above and beyond to ensure customer satisfaction and retention.
- Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
- Minimum 50% cutoff in 10th, 12th, and Graduation.
No backlogs or gap years during education